{"type":"video","version":"1.0","html":"<iframe width=\"560\" height=\"315\" sandbox=\"allow-same-origin allow-scripts allow-popups allow-forms\" title=\"21HS7101 - UNIT - I - 9 - Customer Retention\" src=\"https://visualhub.fxcams.in/videos/embed/c57d468d-f0bc-49ed-8529-adc79333c220\" frameborder=\"0\" allowfullscreen></iframe>","width":560,"height":315,"title":"21HS7101 - UNIT - I - 9 - Customer Retention","author_name":"21HS7101_TOTAL QUALITY MANAGEMENT","author_url":"https://visualhub.fxcams.in/video-channels/21hs7101_tqm","provider_name":"PeerTube","provider_url":"https://visualhub.fxcams.in","thumbnail_url":"https://visualhub.fxcams.in/lazy-static/previews/f5067024-f415-450a-b9c1-a97d19f60559.jpg","thumbnail_width":850,"thumbnail_height":480}